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The Victorian Room: Catering by the Milk and Sugar Cafe Complaint - NOT at all what I expected
The Victorian Room: Catering by the Milk and Sugar Cafe Complaint

The Victorian Room: Catering by the Milk and Sugar Cafe Complaint

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NOT at all what I expected


I wish I would have listened to the other review about this place (I did read it before I signed the contract) but I was so excited about this place because it fit everything I was looking for to host my sister's baby shower. EVERYTHING that is mentioned is TRUE except that we did have 3 people working our party who were on top of everything. When we arrived, I was veryhappy with the way the room was set up and could not wait for my sister and the guest to arrive..there was cheese displayed on a plate that was stuck together, ritz crackers and some veggies..then the passed appetizers came around. We were told there would be about 15 different kinds (it's on their catering menu) but there were only 4 kinds that were served..there was nobody that even stopped in to see how the party was going. They just left the 3 young waitstaff to handle it all. then the sandwiches came out and the omlettes...they seemed to be ok and the guest loved the omlette station..the big disappointment was finding out that the champagne punch is actually made with white wine and seltzer, NOT actual champagne. I found this to be very decieving. This was NOT a cheap party by any means, I spent alot of money to host this party and was quite upset. Also the cake was stale..it was very hard, like it was made days ago and left in the frig. My high expectations were ruined by these things...It definelty is not worth the money and I would never have a party here again...would have been nice to have a manager on hand to speak to..I was told there would be one as well as a matre d and neither was there...so please beware when you go to book a party hear and listen to the reviews. I wish I did....


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Comments


NervousWreck says: (7 years ago)
 0
Oh gosh...I have a shower booked there this month and I am now a nervous wreck. I did read the other reviews after I booked and I have been hesitant about this place since, but since we put the deposit down, I couldn’t back out. I have tried many times to get in touch with the manager and I could never get a hold of him. In addition, no one working there ever seems to have any idea what is going on with the catering aspect of it. How many people did you have at your event? I want to at least have them guarantee me an appropriate number of wait staff as well. Was your event recent? Any advice you can give me before the shower? I have the final meeting coming up where we pay to bablance and set up the menu.

Thanks so much!




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